UK Orders under £40.00 Delivered by First Class Royal Mail £3.97 UK Orders over £40.00 Delivered by First Class Royal Mail or Courier FREE All International Orders* By AirMail £8.97

Shipping
All orders to UK Mainland under £40.00 incur a postage and packing fee of £3.97. Orders over £40.00 are delivered FREE. Large items such as Sundeala Hobby Board are delivered by our courier. All international orders incur a minimum delivery charge of £8.97 (some heavier items will incur an extra delivery surchage - if in doubt email us shop@gascupboard.co.uk.

Every order we pack is securely packaged to ensure you receive it in perfect condition.

Part-Orders & Preorders
Where items are ordered that are out of stock (or a preorder), we will send what we have in stock straight away and send a further package with the remainder of your order at no extra cost to you.

Returns
Faulty or incorrectly supplied items will receive immediate attention by replacement or refund, as appropriate, by return post. Any postage refund will only be considered if goods returned as above.

If a particular component is damaged or missing, we will often only require the damaged item to be returned to us, rather than the whole set return (greater cost of return, plus increased likelihood of damage to other item).

Unwanted items will normally be exchanged or refunded if returned unused, within 10 days of receipt. Postage will normally be charged on exchanged items.

Please include a covering letter with details of the return including what is wrong with the items etc and the actions you would like us to take, or a printout of any email correspondance which you have sent or received from us, regarding your return.